Deleting your data

1. Revoke Facebook access — takes effect immediately

Either of these disconnects us from your advertising account straight away:

• In Clock Off, open the setup screen and press Disconnect. This deletes the stored access token on the spot.
• On Facebook, go to Settings & Privacy → Settings → Business Integrations, find Clock Off, and remove it.

Once revoked, we can no longer see or change anything in your advertising account. Campaigns already created stay in your ad account and remain yours to manage or delete.

2. Delete your account and stored data

Two ways, both complete:

• In the app: Settings → Delete account. Deletion happens immediately: your subscription is cancelled, campaigns we switched on are paused (unless another owner of the business stays on), the Facebook connection is revoked at Meta, and your stored data is removed.
• By email: write to info@audioconnect.co.nz from the address you signed up with, subject “Delete my data”. We will confirm and complete the deletion within 30 days.

What gets deleted

• Your name, email address and password hash
• Your business details — address, branding, budget and setup answers
• Your stored Facebook access token, ad account id and Page id
• Your membership of the business record created at signup

What we may keep

We may retain records we are legally required to hold, such as billing and tax records, and anonymised statistics that cannot be linked back to you. Anything created inside your own Facebook ad account — campaigns, ads and their performance history — belongs to your account and is not ours to delete; you can remove those in Meta Ads Manager.

Questions

If you are unsure what data we hold, email info@audioconnect.co.nz and ask for a copy before deciding.