Terms of Service

The service

Clock Off, operated by Clock Off, builds and manages Facebook and Instagram advertising campaigns for your business. You connect your own Facebook advertising account and Page, and we create campaigns within it on your behalf.

Your account

• You must give accurate details and keep your password secure.
• You are responsible for activity under your account.
• You must be authorised to act for the business you sign up, and to grant access to its advertising account and Page.

Advertising spend

Advertising costs are billed to you directly by Meta, through the ad account you connect. They are separate from any fee for this service. Campaigns we create start paused, and nothing spends until it is activated.

You remain responsible for your advertising budget and for the content of ads run from your account. We aim to produce effective campaigns but do not guarantee any particular result, number of leads, or cost per lead.

Your content

You keep ownership of your logo, photos, brand and business information. You grant us permission to use them for the purpose of creating and running your advertising. You confirm you have the right to use anything you upload.

Acceptable use

• Follow Meta's Advertising Standards and applicable advertising law.
• Do not use the service for anything unlawful, misleading or discriminatory.
• Do not attempt to access other customers' data or disrupt the service.

Availability

We work to keep the service running but do not promise uninterrupted availability. Parts of it depend on Meta's platform, which can change or become unavailable outside our control.

Ending your use

You can disconnect Facebook or ask us to delete your account at any time — see the data deletion page. We may suspend an account that breaches these terms or Meta's policies.

Liability

To the extent permitted by law, we are not liable for indirect or consequential loss, including lost profits or lost advertising spend. Nothing here limits rights you have under consumer law that cannot be excluded.

Contact

Questions about these terms: hello@clockoff.ai